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Promoting value for money remains a major responsibility
for the Audit Commission. One of the Commission's greatest
strengths is that it works at both local and national
levels and across sectors, often looking at services from
the perspective of the citizens who use and pay for them.
National studies
The Commission has developed a rolling programme of value-for-money
(VFM) studies, closely involving those working in and
using local government and health services. Clearly, it
is not possible to assess every service in detail every
year, so studies focus on areas of significant spending,
where real improvements can be made, and on current emerging
themes and topics.
The Commission consults widely on its choice of studies,
so that they address the issues that are most important
to users and to those involved in their delivery, and
so that any targets set for improvement are realistic.
This will be important in the future to ensure that the
Commission's work reflects the changing agenda and priorities
emerging specifically in Wales.
Each study is carried out by a small central team, which
normally includes practitioners in the area under review
under the guidance of an advisory group. In addition to
researching available evidence and visiting a representative
sample of study sites, the team may carry out surveys
of users' views.
Studies usually result in several major products - typically
national reports to inform policy and practice, guides
for auditors who are assessing local practice at individual
authorities and trusts, management papers and self-help
tools. These products:
- provide benchmarks for audited bodies to see how well
they are doing in comparison with others and to indicate
the scope for service improvements and cost efficiencies;
and
- distil and disseminate good practice so that organisations
can learn from each other.
Cross-cutting themes
Increasingly, the Commission's VFM studies are focusing
on cross-cutting issues, reflecting the need for public
sector bodies to work in partnership more than ever before.
Studies recently undertaken by the Commission, such as
rehabilitation and remedial services for older people,
and mental health services for older people, consider
the role of all the agencies involved in delivering these
services.
The focus on cross-cutting issues is particularly relevant
to the changing agenda in Wales.
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